Shipping Policy

Thank you for shopping with Loryo. We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we experience a high volume of orders, shipments may be delayed slightly. We appreciate your patience and understanding.

Shipping Time

Estimated delivery times:

• United States: 5–10 business days

Delivery times may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Charges

Shipping fees are calculated at checkout based on the destination and shipping method selected.

From time to time, we may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.

Delayed or Lost Packages

While we work with trusted shipping partners, Loryo is not responsible for delays caused by carriers, customs, or unforeseen circumstances.

If your package appears lost or significantly delayed, please contact our support team and we will assist you as quickly as possible.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by customers.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

Contact Us

If you have any questions about shipping, please contact us:

Email: support@loryo.com
Phone: +1 276-250-5931
Address: 12 Andrews Road, Knoxville, GA 31050, USA